Hi! I’m Erwin

I’m a UX designer with a background in business administration. I focus on how information systems shape user understanding, trust, and decision-making. My work sits at the intersection of user research, information architecture, and organizational systems—particularly in complex, high-stakes domains such as insurance and enterprise platforms.

Outside of work, I enjoy traveling and photography. I spent half a year abroad in Europe, studying alongside students from diverse cultural backgrounds and documenting my experiences through photography. These experiences have strengthened my sensitivity to context, observation, and storytelling—skills that continue to inform my design practice.

EXPERIENCE

EXPERIENCE

UX Designer

2024 - Now

Lead user research and experience design for large-scale enterprise information systems, with a focus on how organizational goals and system structures shape user experience.

Conduct mixed-methods research, including interviews, usability studies, survey analysis, and behavioral data analysis, to examine user understanding, trust, and decision-making.

EDUCATION

EDUCATION

B.B.A. in Business Administration

2019 – 2024

National Taiwan University, Taiwan

Focus: Human-Centered Design, User Research, and Sociotechnical Systems

Relevant Coursework: Human–Computer Interaction & User Studies, Service Design, Interaction Design Fundamentals, Programming

for Business Computing, Database Management

Focus: Human-Centered Design, User Research, and Sociotechnical Systems

Relevant Coursework: Human–Computer Interaction & User Studies, Service Design, Interaction Design Fundamentals, Programming for Business Computing, Database Management

Exchange Program

2023

Tilburg University, The Netherlands

Collaborated with international teammates on coursework examining how digital systems shape user behavior and understanding.

Developed cross-cultural communication skills and independence through living and traveling across Europe.

Collaborated with international teammates on coursework examining how digital systems shape user behavior and understanding.

Developed cross-cultural communication skills and independence through living and traveling across Europe.

GALLERY

Some Photos I Took

Copyright © 2026 Erwin Chen. All Rights Reserved.

Copyright © 2026 Erwin Chen. All Rights Reserved.